Monday Morning – Me against the Wifi
Posted by spunky | Filed under Monkee Bizniz, Monkee Mac
I hate calling help-lines in Singapore.
With the exception of M1. Call me biased but I’ve always been satisfied with their services and boy are these people polite!
I can’t say the same for Singnet.
Spunky caved in and signed up for a ‘free’ Wireless@SG account. Everything seemed simple enough, tell them where you live so they can hunt you down, give them your non-Singtel mobile number so they can eventually haunt you with SMS promotions/ send you your password.
Read their simple step by step guide on how to log in.
Cross your fingers that when you go to starbucks, everything would be as ‘simple’ as they said it would be.
Order you $3 bottled orange juice and head on up to the seat nearest the power point with you Macbook.
You’ve had about 3 hours sleep and left the house because the weekly domestic helper has arrived and you don’t really want to be in her way because she brings her daughter along with her so you can’t sit in anywhere lazing around while she cleans cos you’re just not used to ever having any domestic help from anyone other than your mother.
Back to Singnet helplines. We’ll talk about the domestic affairs next time.
Spunky seems to be the luckiest person when calling helplines. Why do they put ther word ‘help’ in helpline anyway?
Number takes a long time to connect. They’re ALWAYS busy! So many people complaining meh?
Get a prompt for the service you would like to enquire about, ‘press 75655242657589 for the thing you REALLY want to ask about’
Have someone speaking with a thick Indian accent pick up your call..
Spunky: Hello?
Helpline Guy:……
Spunky: Hello??
Hlepline Guy: (in Indian, so I can’t really tell you what he said, but he wasn’t speaking to me) “……customer….*insert more Indian*..”
Someone in the background: ( I can’t make out what they are saying)
Spunky: Hello? Can you hear me??
Helpline Guy: Hello?
*Click*
The line goes fucking dead.
I called them back. This time I get somewhat of a response.
Spunky: Hello?
Helpline person: Hello??
Spunky: Hello?
Helpline person: Hello?
Spunky: Can you hear me?
Helpline person: Hello? Your line is breaking up.
So I moved about a foot away from the comfortable corner I was sitting in at Starbucks.
After I told him/her about my problem with Wireless SG. I’m logging in fine, but as soon as I want to
Get told “our system is undergoing upgrading, I can’t help you. Please call back never in an hour.”
ARRRGGHHHH!!!
Dubby came to the keep me company. I bitched about the incident, we left Starbucks for her place and she made porridge for lunch. Yum! She also made kick ass scone, which we smothered with jam and clotted cream. Double yum!
Forget about Singnet, I heart scones!
Disclaimer: Spunky does not have anything against Indians or people who speak with thick Indian accent.
